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Caroline McDonald, CPM®, RPA®

Senior Property Manager, Broker

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Specialties

Property Management for office and retail tenants, big box users, national company branch offices, and owner-operated restaurants and retailers

Licensed in the State of Oregon

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As a Senior Property Manager, Caroline works directly with owners to ensure their goals are exceeded and tenant relations are upheld to a high standard. She performs CAM/NNN reconciliations, prepares and executes leases and acts as a liaison between the owner and the tenant.

Caroline has worked in the real estate industry since 2002. Caroline brings over 20 years of experience in the leasing and property management of commercial assets tracing back to her early days in her career working for a Portland multi-family management company. She has extensive experience managing the day-to-day operations of multi-city portfolios with multiple property types, including hospitality, office and retail.

In 2013, she moved to Scottsdale, Arizona to open, staff and manage the corporate office for a commercial property management and development company based out of Beaverton, Oregon. She continued to manage the commercial properties in the Northwest during this time. After 12 years with the company, Caroline and her husband moved back to Oregon to enjoy the quality of life Central Oregon has to offer.

Community Involvement & Interests

Caroline and her husband dedicate their time to the Redmond community by participating in Flag Day celebrations. They proudly volunteer with the City of Redmond, contributing to the tradition of placing legacy flags throughout the city known as Flag City. In 2023, they took on the responsibility of placing flags at City Hall and Centennial Park. These flags are flown over the Oregon capital and later brought back to the community to be installed for Flag Day.

Education

  • Bachelor of Science in Speech Communication, emphasis in Marketing; St. Cloud State University

Accomplishments & Accolades

  • Joined Compass Commercial – 2017

Professional Affiliations

  • Certified Property Manager (CPM®)
  • Real Property Administrator (RPA®) from Building Owners and Managers Institute International (BOMI)
  • Accredited Management Organization® (AMO®)
  • Institute of Real Estate Management (IREM®)
  • National Association of REALTORS® (NAR)
  • Senior Professional in Human Resources™ (SPHR™) certification from Human Resources Certification Institute® (HRCI®)

Testimonials

“Our firm has been working with Caroline McDonald at Compass for about a year now. She is awesome! Always on top of things and responds very quickly when there is an issue. She always gives us a heads up when any maintenance is going to be performed and has a very friendly and professional demeanor. Thank you Caroline!” — Jennifer Conli

“Caroline McDonald is great!  She is extremely knowledgeable, always available and quick to respond to every issue.  If you are looking for a professional property manager, give Compass a call and ask for Caroline.” — Cheryl Trindle

“Caroline McDonald works well with me and is always available and quick to take care of any issues I have had.  Kudo’s to Caroline at Compass Commercial Asset & Property.” — Experimax Bend

“Could not be more pleased with Caroline’s management of our property! Always a quick response to any issues that come up, and she does regular inspections of our building. Professional service with a personal touch. We feel safe and secure!” — Marilyn Anibal