Lease Administration Analyst
Tenant Relations, Customer Service
As a Lease Administration Analyst, Melissa prepares lease abstracts and maintains client files to ensure all content is accurate. She collaborates with the property managers to resolve critical issues for clients and presenting them with practical solutions. Melissa also communicates with tenants via email and Yardi Voyager.
Background & Experience
Melissa has an extensive background in customer service and technology. She previously worked in an administrative role for Master Builder, a tech company acquired by Intuit. Before joining Compass, Melissa was a dental assistant for a local Periodontist. There, she worked directly with clients to answer questions and concerns before surgeries. She also spent time working for various project management and construction companies in Northern California before moving to Bend.
Accomplishments & Accolades
- Joined Compass Commercial — 2021
- Accredited management Organization® (AMO®)
- Institute of Real Estate Management (IREM®)