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Retooling for the Future

Compass Commercial has undergone many changes to better serve our clients over the past year. As we enter our 25th year, we look to grow our brand identity as a full-service real estate company with an asset and property management team, a maintenance team and a construction services team. One of the most recent changes to take place was the transition of the president from Jay Lyons to Dan Kemp.

“Serving as the president of Compass Commercial over the last two years was a great honor and I will always be thankful for the opportunity I was given,” partner and broker Jay Lyons stated. “The last twelve months have been extremely challenging for our company, our community and everyone across the globe. I am proud of how Compass has persevered, and I am excited to hand the reigns over to Dan. He is a natural leader, and I cannot think of anyone better suited to serve as president of Compass Commercial.”

President and broker Dan Kemp stated, “despite the many challenges presented by COVID, our team worked tirelessly to refresh our brand and retool for the future. All of this was done under the leadership of our most recent President, Jay Lyons. Jay is an amazing person, and he was a fantastic leader during these unprecedented times. I am very proud of him and of what our team was able to accomplish this year.”

In 2020 alone, Compass Commercial fully rebranded the logo to better differentiate each of its three divisions: Real Estate Services, Asset & Property Management and Construction Services. A new website was recently launched with the rebranded colors, logo and theme, and it is there to guide clients through their real estate journey.

Internally, the real estate services team implemented a new pipeline management platform to manage broker listings and accounting. The transition to Yardi Voyager in property management will save hundreds of monthly man-hours to create month-end reporting. It also gives clients real-time access to their property data. Construction services continues to grow, adding on new team members and working closely with brokers and property managers.

“In our 25-year history, we have not had a collective effort as impressive as this last year,” Kemp stated at Compass Commercial’s Annual Company Meeting in February. “What started as a small brokerage firm has expanded into a full-service commercial real estate firm. As the company grows, so does the need to implement better technology and work on improving our processes.”

Over the next few years, Compass Commercial plans to further develop and promote our brand by bringing systems up to speed to serve more people quicker and more efficiently.