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“Real estate professionalism at its best”

Anytime we receive a testimonial, we are thankful to clients for taking the time to share about their experience in working with our brokers. Recently, after working with John Rice of Rice Properties on selling his industrial investment warehouse off American Lane, we received this glowing testimonial and we wanted to share it with you. It demonstrates the time and attention brokers at Compass Commercial offer clients during transactions. Thank you Mr. Rice for sharing your thoughts and experience!

“There are many reasons why Compass Commercial Real Estate is in a class of its own in Central Oregon. I’ve lived in Bend and owned commercial real estate for years. I felt that when the time came that I wanted to buy or sell property I would need a reputable firm.

As the time approached to sell a commercial piece of property, it was fortuitous that I received a well written letter from brokers informing me about their recent sale of a nearby property. The letter laid out the details of the comparable recent sale and how they could work with me if and when I may want to sell my property. The brokers indicated the similarities of their recent sale to my property and outlined the features of my property and the advantages it would have in the market place at that time. This was not a form letter. A lot of thought went into this proposal that was more than a sales pitch.

This information came from brokers Terry O’Neil and Ron Ross at Compass Commercial. I decided to contact them and see just how well they could come up with a game plan to sell my property and perform per their letter and projections. They justified their valuation and laid out every step that they and Compass could offer to affect a sale of my property.

So began a process like none I’d seen before in my over 30 years of working with other real estate firms from San Diego to Bend. For instance, I was sensitive to the needs of my long time tenants and wanted to allow any of them to make an offer and to be better informed about this transition. Terry and Ron met with each tenant as though they were an extension of my care and concern.

Once the listing went “live” to different contacts and listing sources with a wonderful flyer and valuable information and projections, it was less than a week before we received an offer close to the full asking price which culminated in a sale.

Upon agreeing to a sale price the work really began. The due diligence, amount of forms, and requests for detailed information between buyer and seller has grown exponentially over the years. To do a transaction like this, it could not be done properly or timely unless the brokerage firm had the depth of resources, knowledge and reputation like Compass. Also, the buyer and I were represented by two different brokers at Compass Commercial. This is definitely the go-to-firm.

I can’t say enough about the talent, communication and passion Terry O’Neil and Ron Ross had in assisting me with every move and demand on this sale. I will genuinely remember this great experience and not soon forget the outstanding service and dynamics Compass Commercial provided.”

Rice Properties
John Rice